Terms & Conditions
Our secure server software encrypts information, ensuring that Internet credit card transaction stay protected and private. We are using a security protocol called SSL. Our security protocol is implemented for the security of both customers and server. The system embraces Secure Socket Layer (SSL) technology to transact business with the confidence that critical data will be safeguarded. SSL ensures that information sent by a server is identical to the information received by a web visitor and that no modification has taken place. You are assumed that PINOY VILLAGE site is genuine and that the information you are sending via web stays private and confidential. PINOY VILLAGE is authenticated & secured by best –of-breed encryption technology and authentication practices.
However; for any insecurities or doubt, customer can do payment transaction to us through Telegraphic Transfer or Western Union money transfer. For further information please send an e-mail to; firstname.lastname@example.org
Personal information is required to be registered such as address, telephone number & e-mail address. It is necessary for orders delivery and/or if any problems arise.
2) METHOD OF PAYMENTS:
We accept all major credit cards such as American Express Card, Diners Club, Master Card, Visa Card, telegraphic or any bank to bank money transfer.
Credit Card’s fraud is a felony punishable by law. Fraudulent behaviour is to be prosecuted to the fullest extent of the law.
Orders are final and irrevocable once online payment has been processed and confirmed.
3) SHIPPING INFORMATION:
Items sold by PINOY VILLAGE.NL are ideally available all the time and ready for courier pick-up as soon as orders has been approved. In cases that orders are not available, customers are immediately notified through e-mail or by-phone. All purchased items are delivered through express door-to-door service international priority service. This service offers 24 hours to selected cities in Asia and USA. However, this door-to-door service varies the commitment time depending on type of products
and/or type of packaging (please see details on the shipping list). Our reliable door-to-door delivery service has fully automated system and 24 –hour on-line tracking status. Products are packed in convenience; no tape, no string, no scissors. They are sturdy and water resistant so that your orders arrive in perfect shape. Orders are delivered in self-sealing packaging for a 100% security and damage-free items.
Shipping charge is determined by the size and weight of the merchandise. Ship-in stock products are immediately shipped while back orders will follow as soon as they are available. The customer will be only charged for the shipped orders and not for back orders.
Finally, shipping services are categorized by Country group which is Domestic & International, local & international air shipped to destination using local postal systems. Delivery times depend on the service performance of each location. Shipping methods are express door-to-door via DHL, UPS, LBC, & Fed-Ex. Item types are classified as heavy items, regular items & small items.
4) PRICES/CUSTOMS / TAXES:
Price on the PINOY VILLAGE web-store does not include shipping/handling charges. The total amount of selected products, shipping & handling charges are figured in the shopping cart when you check out. Our company may charge additional cost for product requiring special handling. If such cases arise, costumers are notified
In most cases; products purchased for personal use (such as gift items, souvenirs or small articles) are tax exempted. However; in some cases, depending on country destination and moods of custom officials (reality), packages maybe charged on customs duties and/or taxes. At this point, our company has no control on that, therefore, customers are responsible for additional charges/taxes. Our e-store products are fixed price excluding Value Added Tax.
In general; Custom duty, local taxes & brokerage fees are customers’ responsibility.
5) RETURNS & CANCELLATIONS:
Wishing to return purchased products? Excuses, we do not honour any returns or refund without prior notice three (3) days after receiving purchased items. All returns are subject to management approval. Since ordered articles are in perfect condition while packed and have been passed under quality control, defective products (if some cases arise) can be only replaced with the same item and the customer shall
be charged for the shipping fee. Products are subject to be returned on its original packaging including accessories. Shipment cost of returned product is to be shouldered by the customers. Customer has three (3) working days from the day of receipt to inform PINOY VILLAGE of any damage or defect in the merchandise. Discounted items are not returnable, not refundable nor exchangeable. All sales are final.
Wishing to cancel orders? It is only applicable if PINOY VILLAGE received your notice with confirmation before the shipping. Orders are final once the product is picked up by door-to-door agent or on board for shipment.
6) INCORRECT ORDERS:
We extend excuses if PINOY VILLAGE sent incorrect orders. However, customers shall be hundred percent (100%) reimbursed for the cost of returning the orders while the correct orders will follow immediately. However, reimbursement is processed after the product has been received and checked by our company.
Should your order be not available at the time of your purchase, we will contact you or notify via e-mail and inform you the availability time of the item or recommend cancel / substitute the order.
PINOY VILLAGE reserved the right to cancel received orders if information given by the customer does not pass through our verification process.
7) OTHER LIABILITIES:
PINOY VILLAGE will not be liable for the delays caused by Customs clearance procedures or those of other regulatory agencies. IN GENERAL, we do not guarantee that the goods arrive at the place of delivery at any particular time & we are not responsible for any specific losses or damage including consequential losses cause by such delay.
Our company respects the customers’ privacy. We do not sell nor do not lend any identifiable information to a third party, we shall not share nor convey. We will not use any information without written consent. Our web-store collects personal and demographic data to provide the customer a better and safe web-shopping experience. You as customer and our company uses the communication electronically which is through e-mail & posting. All transactions/communications on this site are legal and there’s no impersonations occurred.
Hence, we are collecting data’s our company may send e-mail to alert you
updated services, discounted items, special offers or company news. If you do not wish to receive such e-mails, you may follow the instructions indicated in every messages.
9) COPYRIGHT/ DISCLAIMER:
All contents on this site including logo, text, graphics, icon, images and software are property of PINOY VILLAGE . Visitors of this site are friendly
advised not to use any PINOY VILLAGE logo, graphic or trademark without prior written permission. Our company respect intellectual property of legitimacy, e-mail us if you think that your property has been copied in a way that constitutes copyright violation.
Visitors of this site are responsible in maintaining the confidentiality of their access. Our company reserve the right to edit, remove, to declare void or invalid orders. All decisions are left to our discretion. Visiting this site has the responsibility to evaluate the accuracy and usefulness if information contained in our site.
The information (health & beauty products) is not intended as a substitute for advice, treatment or recommendation from health care professionals. Purchasing products
under this category is absolutely the responsibility of the buyer. Therefore, PINOY VILLAGE assured no liabilities/responsibilities of any negative/unwanted results from
buying/using/consuming of our products.
Changes and updates may be made without prior notice, so it is recommended that the online-shoppers visit our website from time to time.
PINOY VILLAGE has no guarantee that this site, its servers or e-mails sent from this site are free from viruses or other harmful effects. Our company will not be liable for any damage of any kind arising from the use of material from this site including but not limited to direct, indirect, incidental and consequential damages.
This website is managed and owned by PINOY VILLAGE.NL, and shall not be liable for any damages of any kind caused by using/visiting this site.
PINOY VILLAGE.NL is not affiliated with any other companies or businesses with similar sounding names.
The data, catalogue, or anthologies that are compiled on this site are exclusive property of PINOY VILLAGE .NL and protected by the Netherlands existing laws and International copyright law.
10) WEBSITE LINKS:
Linked sites are not under control of PINOY VILLAGE. Therefore, our company is not responsible of any contents of any sites linked to our site and assume no responsibility on the contents of any linked site, changes or updates to such sites. PINOY VILLAGE has the right to terminate/delete any linked site at anytime.